Sprint Nextel Network Card Compass 597 User Manual

Sprint Mobile Broadband USB Modem  
by Sierra Wireless  
Compass 597  
© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel.  
© 2008 Sierra Wireless. All rights reserved. Sierra Wireless, Compass, the Sierra Wireless logo, and the red  
wave design are trademarks of Sierra Wireless.  
All other trademarks are property of their respective owners.  
 
Table of Contents  
 
 
Welcome to Sprint  
Sprint is committed to bringing you the best wireless technology available. We built our network right  
from the start to give you what we believe you really want from a wireless service  
provider—clear connections, private communications, and time-saving features.  
This guide will familiarize you with your new Sprint Mobile Broadband USB modem  
through simple, easy-to-follow instructions.  
Welcome and thank you for choosing Sprint.  
i
 
 
Your Sprint Mobile Broadband USB Modem  
Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem  
offers more freedom than ever before. No wires, no cables—just access to your data when  
you need it. The power of the Internet is truly at your fingertips.  
ii  
 
 
How to Use This Guide  
The advantages of Sprint are as clear as each wireless connection you make. With Sprint  
service, we give you what you really want from a wireless service provider—clear  
connections, easy-to-understand service plans, and self-servicing options for managing  
your account. All this is designed to make your life easier and worry-free.  
We know you’re eager to start using your USB modem right away, and the sections of this  
guide are designed to help you do just that.  
The first section (page 1) gives an overview of the USB modem package contents.  
1
2
The second section (page 5) guides you through the steps required to install your  
Sprint Mobile Broadband USB modem and the Windows® or Mac® software,  
describes how to start the software once it is installed, and how to use an optional  
memory card with your USB modem.  
The third section (page 21) lists the technical specifications, regulatory and  
important safety information for your Sprint Mobile Broadband USB modem.  
3
Getting More Information About the USB Modem and Service  
This guide describes how to install and start the software. To learn how to use all the  
features of your USB modem and software, consult the user guide (see page 14 of this  
document) or online help.  
iii  
 
 
 
Section 1  
Introducing the Sprint Mobile  
Broadband USB Modem  
 
   
Section 1A  
Introducing the Sprint Mobile Broadband USB  
Modem  
This section introduces your Sprint Mobile Broadband USB modem, and describes what  
is included with your USB modem.  
Your Sprint Mobile Broadband USB Modem  
The Sierra Wireless Compass™ 597 USB modem is a dual-band wireless USB modem.  
It enhances the functionality of your mobile computing devices by adding wireless  
connectivity to the Internet.  
Your Sprint Mobile Broadband USB modem fits into a USB slot (available on most  
notebook and desktop computers).  
2
 
     
TRU-Install  
To install the drivers and software, you do not need an installation CD. Your USB modem  
uses the Sierra Wireless TRU-Install™ feature—the drivers and software are installed when  
you insert the USB modem into your Windows or Mac computer.  
To get the latest drivers and software, visit www.sprint.com/downloads.  
Note  
Package Contents  
Your Sprint Mobile Broadband USB modem package contains the following components:  
Sprint Mobile Broadband USB modem by Sierra Wireless (Model Compass 597)  
Getting Started guide (this document)  
Carrying pouch  
Warranty  
7-inch USB extension cable  
Use only the supplied USB extension cable; other cables may not work with the USB modem.  
The USB extension cable is flexible, and retains its shape.  
Note  
3
 
   
Care and Maintenance  
As with any electronic device, the USB modem must be handled with care to ensure  
reliable operation. Follow these guidelines in using and storing the USB modem:  
The USB modem should fit easily into your USB slot. Forcing the USB modem into a slot  
may damage the connector pins.  
Protect the USB modem from liquids, dust, and excessive heat.  
When not installed in your computer, store the USB modem in a safe place.  
Remove the USB modem before storing or transporting your computer.  
When inserting or removing the USB modem, always grip it by the sides rather than the  
end, as this prevents damage to the USB modem.  
Do not use the USB modem with a handheld computer; it is designed only for notebook  
or desktop computers running Windows Vista™, Windows XP, or Mac OS X.  
Do not handle or operate the USB modem while driving or operating a vehicle. Doing  
so may distract you from properly operating the vehicle. In some jurisdictions, operating  
communication devices while in control of a vehicle is a criminal offense.  
4
 
 
Section 2  
Installing and Using the USB  
Modem  
 
   
Section 2A  
Installing the Software  
The installation process has two stages:  
Installing the Software and Drivers Insert the USB modem to install the drivers and the  
software (for Windows, see below; for Mac, see page 9).  
Activating Your USB Modem Start the software, and activate your account and configure  
the USB modem to use your account. For complete instructions, see the user guide.  
Installing the Software on a Windows Computer  
System Requirements  
The Sprint Mobile Broadband USB modem is supported on:  
Windows Vista.  
Windows XP with Service Pack 2 or later.  
Your USB modem will not work with handhelds or Pocket PCs.  
Note  
To install and run the USB modem and accompanying Sprint SmartViewSM software on a  
Windows computer, you will need one USB slot.  
Do not insert the USB modem or the USB extension cable into a USB hub or a USB slot on  
a keyboard.  
Note  
6
 
     
Installing the Software and Drivers  
Windows Vista users: You must log in with administrative privileges to install the software  
and drivers.  
Note  
Windows XP users: You may need to log in with administrative privileges, depending on your  
Windows configuration.  
As part of the installation process you may be prompted to restart your computer; save any  
open documents.  
1. If your USB modem has not yet been activated, ensure you are in the network  
coverage area (not roaming).  
2. Remove the protective cap from the USB connector of the USB modem by placing  
your fingers on the side grips of the cap and carefully pulling the cap off.  
3. Gripping both sides of the USB modem, insert it into your computer’s USB slot.  
Alternatively, you can attach the USB extension cable to your computer’s USB slot,  
and then connect the USB modem to the USB extension cable.  
If your computer’s USB slot is vertical, use the USB extension cable.  
WARNING  
If the orientation of your computer’s USB slot or the thickness of your computer are such  
that pressure is applied to the modem’s end or side, you may damage the modem or your  
computer. In such cases, do not insert the modem directly into your computer’s USB slot;  
use the USB extension cable instead.  
7
 
Windows detects the USB modem and installs the drivers for it. This may take a few  
minutes. Once completed, the system tray may display “Your devices are ready to  
use” or “Your new hardware is installed and ready to use.”  
The  
4. If the Software Installation Wizard has not started automatically, in Windows Explorer  
browse to the entry (under My Computer) and run AppLaunch.exe or, if  
LED indicator is lit (blue, or blinking amber).  
you’re running Windows Vista, in the “AutoPlay” window click Sprint SmartView  
Installation to start the wizard.  
5. In the installation window, click Next.  
6. Read the License Agreement and select “I accept the terms in the license agreement” to  
agree to the terms. Click Next. (A series of dialog boxes guides you through the  
installation.)  
7. Use the Next and Back buttons to navigate through the wizard.  
8. In the “InstallShield Wizard Completed” window, click Finish.  
9. Wait until the system tray displays “Your devices are ready to use” or “Your new  
hardware is installed and ready to use.”  
8
 
10. If a message that you must restart your computer is displayed, click Yes to restart your  
computer. Wait until your computer restarts.  
Installing the Software on a Mac Computer  
System Requirements  
The Sprint Mobile Broadband USB modem is supported on a MacBook™, MacBook Air™,  
MacBook Pro, PowerBook® G4, Power Mac® G5, or desktop iMac computer running Mac  
OS X version 10.4 or newer.  
To check your version, from the Apple menu ( ) choose About This Mac. If your version is  
earlier, then:  
Visit www.apple.com/downloads/macosx/apple for upgrading instructions.  
– or –  
1. In Finder™, choose Go > Applications > System Preferences.  
2. Double-click the System Preferences icon.  
3. Double-click Software Update.  
4. Click Check Now.  
To install and run the USB modem and accompanying Sprint SmartView software on a  
Mac computer, you will need one USB slot.  
Do not insert the USB modem or the USB extension cable into a USB hub or a USB slot on  
a keyboard.  
Note  
9
 
 
Installing the Software and Drivers  
As part of the installation process you will be prompted to restart your computer; save any  
open documents.  
Note  
1. If your USB modem has not yet been activated, ensure you are in the network  
coverage area (not roaming).  
2. Remove the protective cap from the USB connector of the USB modem by placing  
your fingers on the side grips of the cap and carefully pulling the cap off.  
3. Gripping both sides of the USB modem, insert it into your computer’s USB slot.  
Alternatively, you can attach the USB extension cable to your computer’s USB slot,  
and then connect the USB modem to the USB extension cable.  
If your computer’s USB slot is vertical, use the USB extension cable.  
WARNING  
If the orientation of your computer’s USB slot or the thickness of your computer are such  
that pressure is applied to the modem’s end or side, you may damage the modem or your  
computer. In such cases, do not insert the modem directly into your computer’s USB slot;  
use the USB extension cable instead.  
4. In the “TRU-Install” Finder window, double-click Sprint SmartView Installer.mpkg.  
5. In the “Welcome to the Sprint SmartView Installer Installer” window, click Continue.  
6. Read the Software License Agreement. To continue with the software installation, you  
must click Continue, and then Agree to accept the terms.  
7. In the “Standard Install on ...” window, click Install.  
8. If a window appears prompting you for your password, enter your Mac password and  
then click OK.  
9. In the window with the message that you will have to restart your computer, click  
Continue Installation.  
10  
 
10. After the Applications window is displayed, click Continue.  
11. In the Install Succeeded window, click Restart.  
12. After your computer restarts, proceed to “Starting the Mac Software” on page 13.  
11  
 
Section 2B  
Using Your USB Modem  
Starting the Windows Software  
Double-click the program’s icon [  
– or –  
] on your desktop.  
Select Start > All Programs > Sprint > Sprint SmartView.  
12  
 
       
Starting the Mac Software  
If the Sprint SmartView software has not started automatically:  
In Finder, choose Go > Applications, and then double-click Sprint SmartView.  
Activating Your USB Modem  
If your USB modem has not been preactivated or you have not activated it at the time of  
purchase, you must activate your account and configure the USB modem to use your  
account.  
If the “One Touch Activation” window appears, click Yes to indicate that you’d like to have  
the network autoprogram your USB modem. Sprint SmartView will display “Preparing  
services, Please wait.”  
If One Touch Activation is successful, Sprint SmartView will then display “Sprint is ready to  
Connect,” after which you are ready to connect to the network. Proceed to “Viewing the  
If One Touch Activation was not successful, a message window is displayed. For  
instructions on activating your USB modem, see the user guide (see “Viewing the User  
Guide” on page 14). Use the spaces below to write down important information related to  
the activation process and your account.  
ESN/MEID  
Activation code  
Sprint Phone number  
MSID  
Account password  
Sprint User Name  
 
13  
     
Viewing the User Guide  
The user guide provides detailed information on the Windows and Mac versions of the  
Sprint SmartView software.  
In Windows, select Start > All Programs > Sprint > Sprint SmartView User Guide.  
– or –  
On your Mac desktop, double-click Sprint SmartView User Guide.PDF.  
Removing the USB Modem  
1. Exit the Sprint SmartView software if it is open.  
2. If a memory card (microSD™) is inserted into the USB modem, ensure you've  
completed any file transfers, and then safely remove the hardware:  
Click the Safely Remove Hardware icon (  
in Windows Vista;  
in Windows XP)  
in the system tray, and click the Safely remove Mass Storage Device entry for the memory  
card.  
– or –  
On your Mac, eject the drive.  
3. Remove the USB modem from your computer’s USB slot by gripping both sides of  
the USB modem and pulling straight out.  
When inserting or removing your USB modem, always grip it by its sides, as this prevents  
damage to the USB modem.  
WARNING  
14  
 
     
Attaching an External Antenna  
You can improve the signal strength by attaching an external antenna with an SMK  
connector (sold separately). The recommended antenna is the 5-band blade antenna with  
SMK connector, available from www.sierrawireless.com.  
1. If the USB modem is connected to your computer, remove it.  
2. Gently flip open the unlabelled tab on the side of the USB modem.  
3. Hold the antenna cable by the connector (end) part, and carefully insert the connector  
part of the cable into the corresponding connector on the USB modem.  
4. Reinsert the USB modem into your computer.  
Contacting Sprint Customer Service  
You can reach Sprint Customer Service by:  
Logging on to your account at www.sprint.com.  
Calling us toll-free at 1-800-SPRINT1 (personal use) or 1-800-927-2199 (business use).  
Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.  
 
15  
   
Troubleshooting  
For a more complete listing of errors and possible solutions, please see the user guide or  
online Help. You may also visit www.sprint.com or contact Sprint Customer Service (see  
page 15).  
Problem/error  
Solution  
The USB modem has no power.  
Ensure the following:  
The USB modem is properly inserted.  
The computer is turned on and not in suspend mode  
(Windows) or sleep mode (Mac).  
(The  
LED indicator is off.)  
No service is available.  
(The LED indicator is off.)  
Try the following:  
Reorient your computer.  
If you are inside a building or near a structure that may be  
blocking the signal, change the position or location of  
your computer.  
Check with Sprint — a network or account problem may  
be preventing the USB modem from obtaining service.  
16  
 
 
Section 2C  
Using a Memory Card (microSD)  
With your USB modem and a microSD memory card (sold separately), you can store files (for example,  
files you download from the Internet) or transfer files (for example, images and music) between  
SD-compatible devices, without the need of another flash drive. Your computer recognizes the  
memory card as a removable storage device.  
Your USB modem supports memory cards up to 32 GB capacity.  
Using memory cards larger than 32 GB can cause data loss and damage your USB  
modem.  
WARNING  
Inserting the Memory Card (microSD)  
1. Gently flip open the tab (labelled “microSD”) on the side of the  
USB modem (1).  
1
2. Hold the USB modem with the Sprint label facing up.  
3. Gently insert the memory card (label facing up—see photo) into  
the slot on the side of the USB modem (2) until the memory  
card clicks into place.  
2
If your memory card has not been formatted, or is in a format  
that your Windows or Mac computer does not recognize, you may be prompted to  
format the memory card.  
17  
 
     
The formatting procedure erases all the data on the memory card, after which the files CANNOT  
be retrieved. To prevent the loss of important data, please check the contents before you format  
the memory card.  
Note  
Removing the Memory Card (microSD)  
The memory card can be easily damaged by improper operation. Please be careful when  
inserting, removing, or handling it.  
Note  
DO NOT remove a memory card while files are being accessed or transferred. Doing so will result  
in loss or damage of data.  
1. Ensure you've completed any file transfers.  
2. Safely remove the hardware:  
Click the Safely Remove Hardware icon (  
in Windows Vista;  
in Windows XP)  
in the system tray, and click the Safely remove Mass Storage Device entry for the memory  
card.  
– or –  
On your Mac, eject the drive.  
3. Using your fingernail or a thin blunt object, gently press the  
memory card in and then release; it should partially pop out  
of its slot, as shown in the photo.  
4. Remove the memory card and store it in a safe place.  
5. Close the tab over the microSD slot of the USB modem.  
18  
 
 
Important Connection Information  
To avoid loss of data, DO NOT remove the memory card while files are being accessed  
or transferred.  
DO NOT turn off or restart your computer, or put it into standby mode, while using a  
memory card. Doing so will result in loss or damage of data.  
 
19  
 
Section 3  
Technical Specifications,  
Regulatory and Safety Information  
 
   
Section 3A  
Technical Specifications  
This section describes the LED indicators and various specifications of your Sprint Mobile  
Broadband USB modem.  
LED Operation  
Your USB modem has two LED indicators. They operate as follows:  
LED  
State of LED  
Indicates  
Off  
The USB modem has no power. The USB modem may not be completely  
inserted into the computer, the computer may be turned off or in suspend  
mode (Windows) or sleep mode (Mac), which powers down the USB  
modem, or you have disabled the USB modem (through the  
Sprint SmartView software).  
Blue, not  
blinking  
The USB modem has power and is working properly.  
22  
 
     
LED  
State of LED  
Indicates  
Blue, blinking  
The USB modem’s firmware is being updated. Do not remove the USB  
modem.  
Amber, blinking  
The USB modem is searching for service. If this state persists, try the  
following:  
Reorient your computer.  
If you are inside a building or near a structure that may be  
blocking the signal, change the position or location of your  
computer.  
Check with Sprint — a network or account problem may be  
preventing the USB modem from obtaining service.  
Amber, not  
blinking  
An error has occurred. Remove the USB modem and reinsert it.  
Off  
No service is available. If this state persists, try the following:  
Try reorienting your computer.  
If you are inside a building or near a structure that may be  
blocking the signal, change the position or location of your  
computer.  
Check with Sprint — a network or account problem may be  
preventing the USB modem from obtaining service.  
Sprint Vision® (1X) coverage is detected. Ready to connect to the network;  
see the user guide.  
Amber, blinking  
Amber, not  
blinking  
The USB modem is connected to the Sprint Vision (1X) network and can  
send or receive data.  
23  
 
LED  
State of LED  
Indicates  
Sprint Power Vision® (1xEV-DO) coverage is detected. Ready to connect to  
the network; see the user guide.  
Blue, blinking  
Blue, not  
blinking  
The USB modem is connected to the Sprint Power Vision (1xEV-DO)  
network and can send or receive data.  
Radio Frequency and Electrical Specifications  
Approvals  
Compliant with:  
IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO), IS-  
866, IS-878, IS-890, CDMA Development Group  
FCC (ID: N7NC597)  
Industry Canada (ID: 2417C-C597)  
Voltage  
Current  
+5.0 Vdc from USB slot  
Maximum: 550 mA (from USB port)  
Typical data call current (talk mode):  
330 mA (1X)  
410 mA (1xEV-DO)  
Standby: 60 mA (1xEV-DO/IS-2000 hybrid mode)  
Transmitter power  
Transmit  
250 mW (+24 dBm) average  
PCS: 1850 to 1909.95 MHz  
Cellular: 824.04 to 848.97 MHz  
24  
 
 
Receive  
PCS: 1930 to 1989.95 MHz  
Cellular: 869.04 to 893.97 MHz  
GPS: 1575.42 MHz  
Channel spacing  
Frequency stability  
1.25 MHz  
150 Hz  
Software Specifications  
Position Location  
Data service  
Mobile Station based  
IS-707A  
Mobile IP  
Supported  
SMS (IS-637)  
Not supported  
Not supported  
Supported  
FAX  
OMA-DM  
OTASP (IS-683A, IS-683B, IS-683C)  
OTAPA  
Not supported  
Not supported  
Supported  
PRL (preferred roaming list)  
Authentication  
Supported  
 
25  
 
NAM  
Single  
Voice  
Not supported  
Not supported  
Not supported  
E911  
TTY/Accessibility  
Environmental Specifications  
Operating temperature  
Storage temperature  
Humidity  
-20 to +55°C  
-40 to +85°C  
95%, non-condensing  
Vibration  
Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually  
perpendicular axes.  
Test duration of 60 minutes for each axis, for a total test time of 3 hours  
(non-operating).  
Drop  
1 m on concrete on each of 6 faces, 2 times  
26  
 
 
Mechanical Specifications  
Dimensions (W x L x H)  
Power button  
Headset jack  
LED  
28 mm x 62 mm x 11 mm  
Not supported  
Not supported  
Amber/blue  
 
27  
 
Section 3B  
Regulatory Information  
This section contains important regulatory notices about your Sprint Mobile Broadband  
USB modem, and also patent and other information.  
Regulatory Notices  
The design of the Compass 597 USB modem complies with U.S. Federal  
Communications Commission (FCC) and Industry Canada (IC) guidelines respecting  
safety levels of radio frequency (RF) exposure for portable devices, which in turn are  
consistent with the following safety standards previously set by Canadian, U.S. and  
international standards bodies:  
ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to  
Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz  
National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986,  
Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields  
Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency  
Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz  
28  
 
     
International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998,  
Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to  
300 GHz)  
FCC ID: N7NC597  
CAUTION: The Compass 597 USB modem has been tested for compliance with FCC / IC  
RF exposure limits in the laptop computer(s) configurations with a horizontal USB slot and  
can be used in laptop computers with substantially similar physical dimensions,  
construction, and electrical and RF characteristics. This USB modem must not be co-  
located or operated in conjunction with any other antenna or transmitter.  
Use of this device in any other configuration may exceed the FCC RF Exposure  
compliance limit. NOTE: If this USB modem is intended for use in any other portable  
device, you are responsible for separate approval to satisfy the SAR requirements of Part  
2.1093 of FCC rules.  
NOTE: If your computer’s USB slot is vertical, use the USB extension cable. Do not insert  
the USB modem into a USB hub or a USB slot on a keyboard.  
WARNING: If the orientation of your computer’s USB slot or the thickness of your computer  
are such that pressure is applied to the modem’s end or side, you may damage the  
modem or your computer. In such cases, do not insert the USB modem directly into your  
computer’s USB slot; use the USB extension cable instead.  
WARNING (EMI) - United States FCC Information - This equipment has been tested and found to  
comply with the limits for a Class B computing device peripheral, pursuant to Part 15, 22,  
and 24 of the FCC rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a  
particular installation.  
 
29  
If this equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition  
that this device does not cause harmful interference.  
CAUTION: Any changes or modifications not expressly approved by Sierra Wireless could  
void the user’s authority to operate the equipment.  
WARNING (EMI) - Canada: This digital apparatus does not exceed the Class B limits for radio  
noise emissions from digital apparatus as set out in the interference causing equipment  
standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.  
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux  
appareils numériques de Classe B préscrites dans la norme sur le matériel brouilleur:  
“Appareils Numériques,” NMB-003 édictee par le ministre des Communications.  
If you have purchased this product under a United States Government contract, it shall be  
subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions  
Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as  
set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency  
contracts or any successor regulations. If further government regulations apply, it is your  
responsibility to ensure compliance with such regulations.  
30  
 
Patents  
Portions of this product are covered by some or all of the following US patents:  
5,515,013  
6,169,884  
6,561,851  
6,876,697  
7,106,569  
D559,256  
5,629,960  
6,191,741  
6,643,501  
6,879,585  
7,145,267  
D560,911  
5,845,216  
6,199,168  
6,653,979  
6,886,049  
7,200,512  
5,847,553  
6,339,405  
6,697,030  
6,968,171  
7,287,162  
5,878,234  
6,359,591  
6,785,830  
6,985,757  
7,295,171  
5,890,057  
6,400,336  
6,845,249  
7,023,878  
D442,170  
5,929,815  
6,516,204  
6,847,830  
7,053,843  
D459,303  
and other patents pending.  
Licensed by QUALCOMM Incorporated under one or more of the following United States  
patents and/or their counterparts in other nations:  
4,901,307  
5,337,338  
5,535,239  
5,778,338  
5,056,109  
5,414,796  
5,544,196  
5,101,501  
5,416,797  
5,568,483  
5,109,390  
5,490,165  
5,600,754  
5,228,054  
5,504,773  
5,657,420  
5,267,261  
5,506,865  
5,659,569  
5,267,262  
5,511,073  
5,710,784  
Manufactured or sold by Sierra Wireless or its licensees under one or more patents  
licensed from InterDigital Group.  
Trademarks  
SPRINT and other trademarks are trademarks of Sprint Nextel.  
Sierra Wireless, Compass, the Sierra Wireless logo, and the red wave design are  
trademarks of Sierra Wireless.  
Windows® is a registered trademark of Microsoft Corporation.  
Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries.  
31  
 
   
QUALCOMM® is a registered trademark of QUALCOMM Incorporated.  
All other trademarks are property of their respective owners.  
Copyright  
©2008 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior  
written approval. SPRINT and other trademarks are trademarks of Sprint Nextel.  
©2008 Sierra Wireless. All rights reserved.  
Limitation of Liability  
The information in this manual is subject to change without notice and does not represent  
a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES  
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,  
GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES  
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED  
PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA  
WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR  
FOR CLAIMS BY ANY THIRD PARTY.  
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates  
aggregate liability arising under or in connection with the Sierra Wireless product,  
regardless of the number of events, occurrences, or claims giving rise to liability, be in  
excess of the price paid by the purchaser for the Sierra Wireless product.  
Additional Information and Updates  
For up-to-date product descriptions, documentation, application notes, firmware upgrades,  
troubleshooting tips, and press releases, visit www.sierrawireless.com.  
32  
 
     
Section 3C  
Important Safety Information  
Important Notice  
Because of the nature of wireless communications, transmission and reception of data  
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally  
lost. Although significant delays or losses of data are rare when wireless devices such as  
the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB  
modem) CDMA modem are used in a normal manner with a well-constructed network,  
they should not be used in situations where failure to transmit or receive data could result  
in damage of any kind to the user or any other party, including but not limited to personal  
injury, death, or loss of property. SPRINT SPECTRUM L.P. accepts no responsibility for  
damages of any kind resulting from delays or errors in data transmitted or received using  
the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB  
modem) CDMA modem, or for failure of the Sprint Mobile Broadband USB modem by  
Sierra Wireless (Compass 597 USB modem) to transmit or receive such data.  
 
33  
     
Safety and Hazards  
Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless  
(Compass 597 USB modem) in areas where blasting is in progress, where explosive  
atmospheres may be present, near medical equipment, life support equipment, or any  
equipment which may be susceptible to any form of radio interference. In such areas, the  
Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem)  
MUST BE POWERED OFF. It can transmit signals that could interfere with this equipment.  
Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless  
(Compass 597 USB modem) in any aircraft, whether the aircraft is on the ground or in  
flight. In aircraft, the Sprint Mobile Broadband USB modem by Sierra Wireless  
(Compass 597 USB modem) MUST BE POWERED OFF. When operating, it can transmit  
signals that could interfere with various onboard systems.  
The driver or operator of any vehicle should not operate the Sprint Mobile Broadband  
USB modem by Sierra Wireless (Compass 597 USB modem) while in control of a vehicle.  
Doing so will detract from the driver or operator's control and operation of that vehicle. In  
some jurisdictions, operating such communications devices while in control of a vehicle is  
an offense.  
34  
 
 
Notes  
35  
 
Notes  
36  
 

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